Weekly Updates

February 2026 Newsletter

February 15, 2026

February 2026 NEWSLETTER

PMA wants to hear from you! Please visit the link below to indicate your interest with Amping up PMA Engagement

PMA Ambassador Recruitment Questions (link)

Please feel free to reach out if you have any questions 😊

Naomi Avalos-Uresti

Leading with Strength in 2026

“Strong management is not optional — it is essential to the integrity of the Service.”

Dear PMA Members,

For 45 years, the Professional Managers Association has represented IRS managers and management officials. PMA was formed in 1981 by IRS leaders who believed managers needed a strong, independent voice. That mission continues today .

We are not a union. We are a manager association recognized under federal law. Agencies are required to consult with associations like ours when memberships are primarily supervisory and managerial employees. That consultative role matters. It gives IRS managers a formal channel to elevate operational concerns and propose solutions.

PMA exists to improve IRS operations, strengthen personnel management, and support leadership excellence across the Service.

In 2026, that role is more important than ever.

Turning Manager Experience into Action

IRS managers see challenges first. You know when staffing levels do not match workload. You know when span of control becomes too wide. You know when modernization timelines do not reflect operational realities.

The most effective way to elevate these issues is through clear data!

Here are examples managers can use:

1. Staffing Needs

Instead of saying, “We need more people,” present:

  • Number of employees on board vs. authorized positions
  • Average inventory per employee
  • Cycle time increases tied to staffing drops
  • Overtime hours required to maintain service levels
  • Impact on quality review scores

When you show that inventory per employee increased 22% while staffing decreased 15%, the need becomes measurable.

2. Span of Control

Provide:

  • Number of direct reports per manager
  • Comparison to prior years
  • Impact on performance feedback timeliness
  • Delays in mid-year or annual reviews

If one manager now supervises 18 employees instead of 12, that change affects coaching, engagement, and accountability.

3. Training Gaps

Document:

  • Percentage of new hires with less than one year of experience
  • Training hours completed vs. required
  • Error rates before and after formal training

Data supports the case for structured onboarding and leadership development.

4. Modernization Impacts

Track:

  • Time spent on new system training
  • Processing time before and after system changes
  • Help desk tickets or system downtime

This shows leadership what implementation looks like at the ground level.

Why Our Collective Voice Matters

PMA works through:

  • A formal consultative agreement with the IRS to raise operational issues
  • Engagement with Treasury, OPM, and other government leaders
  • Legislative outreach
  • Collaboration with other manager associations
  • Direct dialogue with agency leadership

When managers share real, measurable information, PMA can elevate those concerns effectively.

Our advocacy has already made an impact. PMA was the first to advocate for the Manager Advantage program, supported improvements to pay banding and performance bonus calculations, helped members seek salary overpayment waivers, and worked to ensure safe working conditions.

These outcomes began with managers sharing what was happening in their workplaces.
Raise your voice—not with volume, but with DATA!

Leadership Excellence in Practice

Strong managers:

  • Communicate clearly and often
  • Track workload trends monthly
  • Compare staffing to production regularly
  • Document operational risks early
  • Share solutions, not just concerns

Good data strengthens credibility. Clear communication builds trust.

When managers speak with facts and professionalism, agency leadership can make better decisions.

Building the Future of IRS Leadership

PMA is led by active IRS leaders who understand your work because they do the work. Our Board represents diverse functions across the Service. Our association has awarded many educational scholarships and provided emergency support to members when needed.

But our strength has always come from engaged leaders who are willing to share their insight.

When more managers participate, more real-world information reaches decision-makers. That strengthens the entire Service.

IRS managers are the steady force that keeps this agency moving forward.

Continue leading with clarity.
Continue documenting your operational realities.
Continue sharing your perspective.

When leadership voices are informed and united, the IRS is stronger.

With respect,

James Collins
National President
Professional Managers Association
The Voice of Leaders in Public Service™️

2025 - 2026 Leadership Succession Review Modified
Stage Presentation Schedule


Prior sessions are recorded and a new session is
coming up soon!

Microsoft Teams, All start times 12pm EST

Title

Date

Meeting ID

Passcode

LSR Overview

10/2/25  

230 987 868 048 1

rn2d2xH6

Stage 1

12/11/25  

274 260 693 867 0

qg7UD9oR

Stage 2

1/08/26  

293 328 382 391 7

vz3do2KR

Stage 3

3/05/26  

217 260 660 103 3

eH2DH2rb

Stage 4

5/7/26  

272 694 531 726

cC2QV69w

Feb. 2026 Update

Workforce Challenges and Staffing Realities

This month’s headlines continue to focus on the operational pressures facing IRS managers as the agency navigates the 2026 filing season with a significantly reduced workforce.

  • The IRS has put back-office employees on “involuntary details” to frontline filing season roles, extending through late June for many staff — a move driven by understaffing in core customer service and processing functions. This includes HR and other units being reassigned to support Taxpayer Services.
  • Understaffing is not limited to customer service: watchdog reports show some IRS business units have hired only a fraction of the authorized personnel, with the unit handling original and amended returns bringing on just 50 hires (about 2% of its allotment).
  • The overall staffing picture remains constrained, with the agency having lost more than 20,000 employees — over 20% of its workforce — in recent periods. These shortfalls are contributing to heightened backlogs and pressure on management to balance service demands with limited personnel.

Managers across the IRS are having to reassign, cross-train, and deploy staff in new ways just to sustain core mission outputs during one of the busiest parts of the year.

Operational Impact on Filing Season Preparedness

Independent oversight continues to raise concerns:

  • The Treasury Inspector General for Tax Administration (TIGTA) has warned that the agency’s readiness for the 2026 filing season remains uncertain. Backlogs are up and staffing is down across key processing and customer assistance programs — conditions that can affect refund timeliness and taxpayer service.

This environment puts added emphasis on managerial coordination, training, and resource prioritization, especially as newly detailed employees may lack experience in core IRS functions.

Leadership and Structural Shifts

Leadership reorganization remains a theme as the year progresses:

  • IRS Chief Executive Officer Frank Bisignano and senior leadership have been restructuring executive reporting lines, changes announced just before the 2026 filing season opened. These moves are intended to tighten operational focus and clarify lines of authority across appeals, human capital, and finance functions.

Senior managers throughout the agency are adjusting to this changing executive structure while balancing operational priorities and staff support.

Service Delivery & Public Interaction

Operational strain is also visible at the public interface:

  • Independent reporting notes that overall staffing reductions and elevated inventories of unprocessed work could further slow return processing and taxpayer assistance — issues that IRS managers are actively contending with in real time.

As telephone level-of-service goals are recalibrated and frontline roles redefined, management is tasked with balancing service expectations with the realities of resource constraints.

Takeaway for IRS Managers

Across February 2026, the news underscores that IRS managers are leading through a period of acute staffing pressures, rapid role adaptations, and continued organizational changes. From workforce deployments to leadership realignments, supervisors play a central role in sustaining both operational performance and employee resilience during this intense filing season.

Revisions to IRM 6.752.1, Addressing Employee Misconduct, Non-disciplinary, Disciplinary and Adverse Actions

Published 2/9/2026

IRM 6.752.1 was updated to:

  • remove references to diversity, equity and inclusion (DEI) topics in compliance with Executive Order 14151, “Ending Radical and Wasteful Government DEI Programs and Preferencing,” and
  • revise the Performance Improvement Plan (PIP) timeframe to comply with Executive Order 14171, “Restoring Accountability to Policy-Influencing Positions Within the Federal Workforce.”

The timeframe for an individual employee PIP changed from 60 days to 30 calendar days. Another update to note is that the timeframe for issuing removal letters changed from 30 calendar days to 15 business days.

Contact your manager or the Deputy Ethics Official if you have ethics questions. Complete the Policy and Audits Questions Submission Form (PDF 37KB) for questions about the policies within IRM 6.752.1.

Get Ready for the PMA Challenge.Team PMA registration information will be coming soon. This information is being shared strictly as a resource for awareness and professional reference. It is not an endorsement of any organization outlet or perspective.

The Executive Operating Principles

                                                                                                                     

45 Laws for Leading with Clarity, Trust, and Impact

By Alex D. Tremble

Founder & CEO, GPS Leadership SolutionsIndustrial & Organizational Psychologist | Executive Advisor | Author

Where These Principles Come From

  These Executive Operating Principles function like

laws of leadership

: ignore them and you’ll pay for it later.They are distilled from:

  • 200+ interviews with senior executives at companies such as Walt Disney, Coca‑Cola, and JLL
  • Advisory and coaching work with leaders at high‑performing organizations including Pfizer, Microsoft, the FBI, and Subaru
  • Over a decade as an executive leader, Chief of Staff, and organizational advisor

They are grounded in my training as an Industrial & Organizational Psychologist andcodified through GPS Leadership Solutions’ TP3™ framework:

  • Trust enables Proactivity.
  • Proactivity accelerates Productivity
  • Productivity drives Profitability.

These principles form the human operating system behind TP3™.Core Principles for Senior Leaders (★)★ Tradeoffs Are Inevitable★ You’re Always Choosing a Risk★ The Alignment Test★ Radical Ownership★ Default to Systems, Not Willpower★ Emotions Are Data, Not Orders★ Stay Yourself Under PressureThese are especially critical for executives in complex, political organizations. You’llsee them marked with ★ throughout the page.★ You Teach People How to Treat You★ People Follow Incentives★ Behavior Is the Only Evidence★ Leadership Is Always Political★ Build Political Defense Before You Need It★ Build a Personal War Chest★ Control What You Can Influence

How to Use This Tool (5 Minutes, Not 5 Hours)

Click here to read and learn more about this valuable tool!

Organizations Step Up to Help Federal Employees Leaving Service

New tools are launching to help former Feds find new jobs, as well as help with financial, emotional, and other issues. The platforms use a mix of AI, coaching, and other services. 

Read More

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